Logistics and Fulfilment & Inventory Management
As eCommerce has matured, logistics, fulfillment and inventory management operations have rapidly become a critical component of sophisticated integrated eCommerce solutions and multi channel operations. And with 7%* of online customers unhappy with the delivery component alone, it is imperative that a coherent strategy is put in place and that business operations are highly optimised.
Salmon's Multi Channel eCommerce consultants assist with the management and implementation of new logistics, fulfilment and inventory management plans. From order to delivery and returns, we retain experts that understand the processes, systems and technologies that need to be in place. But our consultants also have an eye on using sophisticated processes to act as a genuine differentiator for merchants – with consultants that advise on integrating promotions, bundling, partial shipments and split orders to increase revenues and profits. We additionally retain experts in the design and implementation of the ‘packaging' experience itself.
Whether you are seeking clarity on new team structures to support new processes and systems, or have a requirement to scope, introduce and implement new stock management processes and systems, we have teams who will help. And as is increasingly important in today's marketplace, we additionally advise and help you implement clearance strategies.
*Source: Telegraph.co.uk, Which? Survey
"Sorry you were out: your Christmas shopping is in the bin."
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